Privacy Policy

Sources and Purposes: We collect your personal information from many sources, including: information that you provide to us (in contracts you sign with us, from creating your account and profile, any seller’s application submitted to us, from your communications with us, and from your transactions over our platform), information provided to us from third-party service vendors (such as payment processing vendors and from delivery and other fulfillment vendors), and information collected from use of cookies. Our overriding purposes for collecting and otherwise processing your personal information is to provide our Services and to continually improve our Services.

From Designers/Vendors/Seller: Sellers who want to sell their goods on our platform must (a) create an account on our Site by establishing a user name and password, (b) agree to our Sellers Agreement, this Privacy Policy, our Terms of Use, our Returns & Refunds Policys and other applicable policies, (c) complete and submit a seller’s application for our approval, (d) establish a seller’s account and seller’s profile with us, (e) obtain a seller’s ID, and (f) otherwise comply with the Sellers Agreement, this Privacy Policy and our other Policies. For these purposes, you will provide to us and/or our third-party service providers (such as the payment processing vendor, banks and other financial institutions, marketing and advertising vendors, IT support vendors and fulfillment vendors such as shipping and delivery services) all or some of the following personal information: name, physical address, email address, phone number, location information, age, information you submit to us on your seller’s application, other identity information (which may include social security number, driver’s license number, passport information, photograph), information about your authorized representatives, corporate/business information, ownership information, financial information, credit history and credit information, payment card information and banking information to process payments (including name and location of bank, other financial information for transfer and/or debit payments, account number, routing number, account name, credit card number, security code, expiration date, billing address, credit balance), personal description and photographs in your seller’s profile, photographs of your goods and you or other persons modeling or displaying your goods, and any personal information disclosed pursuant to your Sellers Agreement with us. We will also collect from you, our platform, or our third-party service providers the following information: information about goods you submit to be listed for sale on our platform; information on goods you ship to our fulfillment center; information on fees and payment of fees assessed for the shipment of goods to our fulfillment center and/or for shipment of goods to your designated address from our fulfillment center; delivery updates and address information which we will use to update the status of your shipments, including shipments to our fulfillment center, to and from customers, and to your designated address; payment status updates which we will use to determine your account status or creditability; information on returns, disposals, recalls, warranty claims and other claims and complaints which we will use to measure your and your goods performance on our platform; and other information disclosed pursuant to your Sellers Agreement with us. We will also collect from you, our platform, use of cookies, and other sources and we process vendor/seller transaction data, including transaction date, shipping and delivery information, inventory status, sales, prices, payment method, revenues, returns, refunds, our commissions, delivery charges, customs duties and fees, regulatory fees, payment processing fees, taxes, payments to you and payment status, and other information disclosed pursuant to your Sellers Agreement with us. We will also collect from you, our platform, use of cookies, customers, visitors, and other sources data and information about you and your goods, including about your rankings, sales, purchases, reviews, returns, claims, other marketing and sales information and other information disclosed pursuant to your Sellers Agreement with us.

From Customers: When you purchase, review and/or return goods sold on our platform and/or establish a customer account with us, you must agree to this Privacy Policy, our Terms of Use, our Returns & Refunds Policy and other applicable policies and you may establish a customer account, user name and password with us or you may elect to check out as a guest. For these purposes, you will provide to us and/or our third-party service providers (such as the payment processing vendor and fulfillment vendors such as shipping and delivery services) some or all of the following information: name, physical address, email address, phone number, location information, age, gender, sizing information, preferences, personal description and photographs in your profile, other identity information, information for your method of payment (such as credit or debit card number, security code, expiration date, credit balance, billing address), credit verification information (such social security number, driver’s license number, passport information). We will also collect from you, our platform, or our third- party service providers the following information: delivery updates and address information which we will use to update the status of your orders and shipments; payment status updates which we will use to determine your account status or creditability; information on returns, frequency of returns, reviews, warranty claims and other claims and complaints which we will use to measure your customer status on our platform. We will also collect from you, our platform, use of cookies, and other sources and process customer transaction data, including transaction date, item(s) purchased, shipping and delivery information, prices, payment method, frequency of transactions, returns, refunds, delivery charges, customs duties and fees, regulatory fees, payment processing fees, and taxes.

From all Users (including designers, vendors, sellers, customers and browsers and other visitors): When you visit our platform, browse our Site or otherwise use our Services, you agree to this Privacy Policy, our Terms of Use, our Returns & Refunds Policy and other applicable policies. We will collect and otherwise process the personal information described above that you provide to us while using our Services. In addition, to monitor the safety and security of our platform and to enhance user experience, we use cookies and other tracking technologies and we collect some or all of the following information: internet protocol (IP) address used to connect your computer/device to the internet, location of your computer/device, browsing activities and history (such as Uniform Resource Locator (URL) or Uniform Resource Identifier (URI), click path or clickstream information including date and time, goods you viewed or searched for, downloads, duration of visit or activities).

User Content: The term “user content” or “content” includes the information you post via use of our Site, including, your ratings, reviews, sentiments, feedback, texts, graphics, photos and videos and also product listings for sellers. Your content is intended for public viewing and consumption with no payment or other compensation to you and no privacy right or protection is granted herein to your content. Other users of our Services may review or comment on your posts, may reshare your posts, may create similar posts and share their reviews and comments for other users to see, comment on and/or reshare. Based on your activity or lack thereof on our platform, other users can determine whether you are active or not on our platform. You are responsible for the content you post, including its legality, reliability, and appropriateness. Your posts must comply with the content guidelines in our Terms of Use. Your content must be your original creation. If you use any third-party content, you must duly obtain their permission to use their content. We may use data analytics software to combine sales data, reviews, demographic data and other content you provide and aggregate the data and we use the anonymized, aggregated data to market and enhance our Services.

Communications: If you provide a profile on our website or communicate with us via email or otherwise, you may provide us with your name and email address. We use this data to communicate with you. When you receive an email from us through our website or platform, you can select the unsubscribe option in said email and our system will stop sending you emails, except (a) to communicate or record the exercise of your option to unsubscribe, (b) for sellers pursuant to the Sellers Agreement, or (c) for other legally permitted purposes.

Use by Service Providers and Successors: Our employees and contractors who have a bona fide need to access our servers and review our data to manage, support, maintain and upgrade our website, platform and other systems and infrastructure will have access to and use of your information in order provide said services. In connection with the sale of our assets or a merger or reorganization, we may disclose and/or transfer your information to the buyer or our successor, in which event we will require adequate safeguards from said buyer or successor for the protection of your information similar to those set forth in this Privacy Policy.

Processing in and outside the USA: We are based in the United States but provide Services internationally. Our developers, employees and contractors are located or may later be located in several countries and they will have access to the information we process at or from their locations. Generally, information that we collect in the United States will be processed primarily within the United States. We also utilize third-party tools and services, through which some of your information may be transmitted or otherwise processed within and outside the United States, including the following: (a) internet and other communications lines and facilities for transmission of data; (b) cloud-based storage services whose servers may be located in multiple countries, for storage, access and other processing; (c) email and document file hosting services whose servers may be located in multiple countries; and (d) vendors and service providers to manage, support, maintain and upgrade our websites, platform and other systems and to provide payment processing services and delivery and other fulfillment services.

Information we do not Collect: We do not knowingly collect or otherwise process personal information of children.

Marketing: Except for use of sellers personal information pursuant to the Sellers Agreement, in the event we use any of your personal information to market our Services to you, we will secure your consent for such use where required and you will also have the opportunity to opt out of our use of your personal information for marketing purposes.

Ads: Application platforms, social media sites, internet browsers and businesses that are allowed to post ads and otherwise advertise and market on our platform may post ads and other content that will be displayed on and viewed by users on our Site. You may be able to set your user preferences on your devices to opt out from or manage advertising preferences and, in some instances, you will not be able to avoid viewing the ads or other content while browsing or using our platform or Services. We do not control what device settings or preferences, wireless service providers, internet service providers, internet browsers, application platforms and your device providers make available to you to manage targeted advertising and other content. Your use of your devices on these wireless service providers, internet service providers, internet browsers and application platforms and your use of social media sites will be subject to the privacy policy, terms of use, cookie policy and other policies and legal requirements of those providers, browsers, platforms and sites. We do not control and have no responsibility for the ads and content that your device providers, wireless service providers, internet service providers, internet browsers, application platforms or social media sites post or permit third parties to post on their platforms or while you are using our Services or platform and we do not undertake any obligation to monitor or sensor those ads and content. You are solely responsible for setting your user preferences on your devices to control what content is viewed through your devices.